FAQ

How long does delivery take?

Orders are processed within 2–5 business days. US standard shipping takes 7–14 business days and is free on orders over $50. Expedited US shipping takes 3–7 business days. International standard shipping takes 14–30 business days.

Can I return my order?

Yes. You have 30 days from delivery to request a return. Items must be unused, in their original packaging with tags attached. Email luxevibesaccessories@gmail.com with your order number to start.

Who pays for return shipping?

Return shipping is paid by the customer, unless the item arrived damaged, defective or incorrect.

My item arrived damaged. What do I do?

Email us within 7 days of delivery with photos of the item, the packaging and any visible damage, and we'll make it right.

When will I get my refund?

Approved refunds are issued to your original payment method within 10 business days.